Outside Israel: customs duties paid by the recipient
Privacy Policy – Eliorness
This privacy policy describes how Eliorness (hereinafter: "the Company") collects, uses and protects the personal information you provide when using the website eliorness.com (hereinafter: "the Website"). This policy was written in accordance with the Consumer Protection Law, 5741-1981, the Protection of Privacy Law, 5741-1981, and the Protection of Privacy (Data Security) Regulations, 5777-2017.
1. Information collection
We collect personal information that you voluntarily provide to us when making a purchase, subscribing to a mailing list, contacting us or using the Website's services. The information collected includes: full name, email address, shipping address, phone number and payment details (which are transmitted directly to the secure payment processor and are not stored by us).
We also automatically collect anonymous technical and analytical information when you browse the Website, including: IP address, browser type, pages viewed and visit duration.
2. Use of information
The information collected is used for the following purposes:
- Processing orders, shipping and providing customer service
- Sending order updates and purchase confirmations
- Improving the user experience and Website functionality
- Sending marketing communications – only with your explicit consent
- Complying with legal and regulatory requirements
3. Sharing information with third parties
We do not sell, rent or transfer your personal information to third parties for marketing purposes. However, we may share information with:
- Service providers such as shipping companies, payment processors and website management platforms (Shopify), solely for the purpose of providing the service
- Law enforcement authorities – in the event of a legal requirement or court order
All service providers we work with are obligated to keep the information confidential and not to use it beyond what is necessary.
4. Cookies
The Website uses cookies to improve the user experience, for analytics and for session management. You may control cookie settings through your browser. Please note that blocking cookies may affect some of the Website's functions.
5. Data security
We take appropriate technological and organizational security measures to protect your personal information, including SSL encryption, restricted access to information and regular updates to our security systems.
6. Your rights
Under Israeli privacy law, you have the right to:
- Access the personal information stored about you
- Correct inaccurate information
- Request deletion of information (subject to legal retention obligations)
- Unsubscribe from the mailing list at any time
To exercise your rights, you can contact us by email: contact@eliorness.com
7. Data retention
We retain personal information for as long as necessary to provide the service, and thereafter in accordance with legal retention obligations (up to 7 years for transaction data, in accordance with tax law).
8. Transfer of information abroad
Using the Shopify platform involves processing information outside Israel. Shopify is committed to high data protection standards and operates in accordance with the GDPR and equivalent regulations.
9. Inquiries and questions
For any question, inquiry or request regarding this privacy policy, you can contact us:
- Email: contact@eliorness.com
- Website: Contact us
10. Policy updates
We reserve the right to update this policy from time to time. Material changes will be published on the Website and will take effect 30 days after publication. This policy was last updated in: May 2026.
Notre Histoire
Eliorness, l’exigence du travail bien fait
Au cœur de notre atelier, chaque geste compte. Du choix des matières à la dernière couture, nous travaillons avec patience et précision pour créer des pièces qui durent et se transmettent. Chez Eliorness, le « travail bien fait » n’est pas un slogan, c’est notre manière de vivre le métier.
Chaque création naît d’un savoir-faire artisanal exigeant, nourri par des années d’expérience et un profond respect pour l’objet. Nous prenons le temps de comprendre, d’expérimenter, d’ajuster, jusqu’à obtenir un résultat qui porte notre signature : discret, élégant, durable et authentique. Notre ambition est simple : offrir des pièces qui ont une âme, qui racontent quelque chose et qui traversent le temps avec vous.
Le Petek de Rabbi Nahman
Présent discrètement dans de nombreuses créations Eliorness, le Petek s’inspire du message confié par Rabbi Nahman : quelques mots intimes, portés au plus près de soi. Gravé dans le cuir, il devient un signe de lien, de protection et de mémoire – un détail que l’œil remarque et que le cœur n’oublie pas.
Plus qu'un symbole, le Petek incarne la confiance placée dans un mot sacré, un secret personnel, un rappel qu’une force plus grande nous accompagne. Dans nos pièces, il apparaît volontairement subtil : caché mais présent, invisible pour le monde mais précieux pour celui qui le porte. Un hommage à une tradition discrète, transmise de main en main, et aujourd’hui réinterprétée dans un langage contemporain.